How can we help?
Include your QeepX username and a short description. Never send your password, OTP, payment card number or identity document by ordinary email.
Account and technical support
Login, verification, profile, rooms, games and app problems.
Email supportSafety report
Use the in-app Report and Block controls for the fastest response. For urgent child-safety or illegal-content concerns, email us with the username and relevant room or post link.
Report a safety issuePayments and refunds
Include the payment reference and date. Do not send complete card or bank details.
Read refund policyPrivacy and deletion
Review how QeepX uses data or submit an account-deletion request.