QeepX legal

Terms of Service

Important: these Terms contain a binding dispute-resolution clause (section 18), an age requirement of 18, and rules on virtual items that have no cash value (section 8). Please read them.

1. Who we are and what these Terms cover

QeepX is a live social platform (audio and video rooms, gifts, games, collectible cards, messaging) operated by VersaForge LLP ("QeepX", "we", "us"), No. 70E, SK Tower, VG Panneer Das Town I, Reddiyarpatti, Tirunelveli 627007, Tamil Nadu, India. These Terms are a binding agreement between you and VersaForge LLP and cover the QeepX app, the website qeepx.com and every feature we offer through them (the "Services"). The Privacy Policy, Virtual Items Policy, Creator & Partner Terms, Community Guidelines, Refund Policy and Copyright Policy are part of these Terms. By creating an account or using the Services you accept all of them. If you do not agree, do not use QeepX.

2. Eligibility

• You must be at least 18 years old and able to enter a binding contract. Anyone under 18 may not register, watch, broadcast, sit on a mic seat, chat, gift or buy.
• You must be a natural person using your own identity and located where use of the Services is lawful. Accounts registered by bots, on behalf of others, or from places where the Services are prohibited are void.
• We may ask for proof of age or identity at any time and will remove accounts that fail or refuse verification.

3. Your account

• One account per person. Multiple accounts, shared accounts, sold or transferred accounts are not allowed and may all be closed.
• Keep your password and any sign-in codes secret. Everything done through your account is your responsibility, whether or not you authorised it, until you tell us at [email protected] that the account is compromised.
• Give us accurate information and keep it current. We may verify your name, age, address and payment methods with documents, and may use third-party identity and age-verification services for that.
• Usernames and profile content that impersonate others, contain hate, sexual or illegal material, or infringe trademarks may be changed or removed.
• Staff accounts use two-factor sign-in. We never ask for your password by chat, phone or email.

4. Licence to use the Services

Subject to these Terms we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the app and website for their intended purpose. You may not copy, modify, reverse-engineer, scrape, automate, resell, frame, or interfere with the Services, nor circumvent any security or access control. All software, designs, trademarks, 3D gift models, animations, sounds and other materials belong to VersaForge LLP or its licensors; nothing in these Terms transfers them to you. Feedback you send us may be used freely without obligation.

5. Your content and the licence you give us

• You own what you create (streams, video, audio, photos, posts, comments, profile). You are fully responsible for it and confirm you have every right needed to publish it, that it does not infringe anyone's rights or privacy, and that it is not unlawful.
• To run the Services you grant VersaForge LLP a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, store, reproduce, adapt, publish, transmit, display, perform and distribute your content and your name, voice and likeness as they appear in it, in any media, for operating, promoting and improving the Services. The licence for public content ends when you delete it, except where it has been shared by others, is needed for legal or safety reasons, or appears in our own promotional material made while it was public.
• Live rooms may be recorded by us for safety review and by other users; do not share anything you would not want kept.
• We may remove, restrict or refuse any content at our discretion and without notice.

6. Prohibited content and conduct

The full list is in the Community Guidelines. In short you must never: post or stream sexual content, nudity or sexual solicitation; exploit, endanger or sexualise minors in any way (zero tolerance, reported to authorities); harass, threaten, bully, stalk or dox anyone; attack people for race, religion, nationality, caste, disability, sex, sexual orientation or gender identity; promote violence, terrorism, self-harm, drugs or weapons; spread scams, phishing, malware, spam or dangerous misinformation; infringe copyrights or trademarks; gamble for money or promote gambling; solicit or accept payments, tips or subscriptions outside QeepX (PayPal, UPI, bank transfer, crypto, other apps) in exchange for content or attention; share links, handles or QR codes to adult or off-platform paid services; use multiple accounts, bots, emulators, macros or hacks; farm, launder or trade virtual items; or interfere with other people's use of the Services.

7. Moderation, reports, appeals

• We moderate with automated tools and human review. Every room has a report button; every profile, post and message can be reported. Reports are reviewed by trained staff and we may warn, remove content, restrict features, mute, suspend or permanently close accounts depending on severity and history.
• You can appeal a moderation decision within six months by writing to [email protected] from your account email with the reason. Appeals are reviewed by a human who was not involved in the first decision.
• We cooperate with law enforcement and courts and may disclose account information when legally required or to protect people from serious harm.
• Abusing the report system (mass false reports, harassment through reports) is itself a violation.

8. Virtual items, currencies and games

QeepX uses QP (Pyrite), bought with money or received as a bonus; Citrine, credited to a creator when they receive a gift; and Jade, a free activity currency. Gifts, VIP, FrndZoo cards, Lucky 777 spins and all other virtual items are licensed to you for use inside QeepX only. They are not money, property, securities or an investment, have no cash value, cannot be transferred, sold or exchanged outside the Services, and can be modified or withdrawn by us. Details, including the conditions under which creators may convert Citrine, are in the Virtual Items Policy and the Creator & Partner Terms.

9. Purchases and billing

• Prices are shown before you pay and include applicable taxes unless stated otherwise. Payments are processed by our payment partners (card, wallet and local methods); we do not store card numbers.
• QP is credited when the payment partner confirms the payment. Reversed, disputed or fraudulent payments are reversed in full: the QP is removed, any gifts sent with it are reversed and the Citrine they created is reclaimed, and the account is closed.
• Purchases through app stores follow that store's terms. Refunds are described in the Refund Policy.

10. Partner programmes

Hosts, agencies, resellers and distributors are bound by the Creator & Partner Terms in addition to these Terms. Partner status is granted by application, can be withdrawn at any time, and never creates an employment, agency or partnership relationship with VersaForge LLP.

11. Advertising

Advertisers who use GAIA ads pay in QP, must own the rights to their creative, must not advertise prohibited goods or services, and accept that campaigns are reviewed and may be rejected or stopped without refund of spent budget.

12. Third-party services

The Services include technology and services from third parties (real-time video, payment processors, Google sign-in, app stores, map and push providers). Their terms apply to your use of them. Links to other sites are provided as a convenience; we are not responsible for them.

13. Termination

• You may close your account at any time from Settings or through account deletion. Unused QP is not refunded on voluntary closure except where the Refund Policy or law says otherwise; Citrine that is eligible for payout can be requested before closure.
• We may suspend or close your account, with or without notice, for breach of these Terms, suspected fraud or money laundering, legal requirement, a chargeback, or prolonged inactivity. On closure for breach, virtual items and unpaid Citrine are forfeited to the extent permitted by law.
• Sections that by their nature should survive (licences to content, disclaimers, liability, disputes) survive termination.

14. Changes to the Services and these Terms

We may change, add or remove features, prices, exchange rates and virtual items at any time. We may update these Terms; material changes are announced in the app or by email at least 7 days before they apply, unless the change is required by law or for safety. Continued use after the effective date is acceptance. If you disagree, stop using the Services and close your account.

15. Disclaimers

The Services are provided "as is" and "as available". Live content is created by users and does not represent our views; we do not guarantee its accuracy, safety or legality. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a purpose, non-infringement and uninterrupted or error-free operation. Nothing in these Terms limits rights that consumer law gives you and that cannot be waived.

16. Limitation of liability

To the fullest extent permitted by law, VersaForge LLP and its members, staff, partners and suppliers are not liable for indirect, incidental, special, consequential or punitive damages, loss of profits, data, goodwill or virtual items, or for any conduct or content of other users. Our total liability for any claim relating to the Services is limited to the greater of the amount you paid us in the 12 months before the claim or US$100. Some jurisdictions do not allow these limits, in which case they apply to the extent permitted.

17. Indemnity

You will defend, indemnify and hold harmless VersaForge LLP and its members, staff and partners from claims, losses and costs (including reasonable legal fees) arising from your content, your use of the Services, or your breach of these Terms or of any law or third-party right.

18. Governing law and disputes

• These Terms are governed by the laws of India, without regard to conflict-of-law rules, except where mandatory consumer law of your country of residence gives you more protection.
• Before starting any proceeding you agree to write to [email protected] and give us 30 days to resolve the matter informally.
• Any dispute not resolved informally will be settled by binding arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator seated in Tirunelveli, Tamil Nadu, in English, unless the law of your residence requires courts or another forum. Claims may only be brought individually; class or representative actions are waived where such a waiver is permitted.
• Either party may seek injunctive relief in any competent court to protect intellectual property or prevent unauthorised access.

19. General

These Terms are the entire agreement between you and VersaForge LLP about the Services. If a clause is unenforceable the rest remains in force. We may assign these Terms to an affiliate or successor; you may not assign them. Our failure to enforce a clause is not a waiver. Notices to you may be given in the app, by email to your account address, or on qeepx.com. Contact: [email protected].

Virtual Items Policy

This policy explains what QP, Citrine, Jade, gifts, VIP, FrndZoo cards and Lucky 777 are, and what they are not.

1. The three units

2. Bonus QP

QP that you did not pay for (welcome bonus, referral, jackpot, promotional grants) is marked as bonus. Bonus QP is spent first and, when gifted, gives the receiver QP rather than Citrine, so free QP can never become a payout. This is how every major live platform separates free coins from paid ones.

3. Gifts

• Sending a gift is a final, voluntary purchase of a licence to display an animation to a creator. It is not a payment to the creator and creates no obligation on their part. It cannot be undone, refunded or withdrawn once sent, except by us where a payment was reversed or an error occurred.
• Some gifts require a VIP level. Gift prices, animations and availability change from time to time.
• Combo, lucky and full-screen gifts follow the same rules.

4. VIP, SVIP and Ultra

VIP and SVIP are time-limited memberships bought with QP for 1, 3 or 12 months; one tier at a time; upgrading credits the unused part of the old tier as QP; a lower tier cannot replace an active higher one; memberships expire automatically and are not refunded pro-rata. Ultra is an earned rank based on QP spent on gifts; it cannot be bought, transferred or granted.

5. FrndZoo cards

FrndZoo cards are collectible virtual cards linked to a member's profile. Buying a card pays 85% to the previous holder, 5% to the card's subject and 10% to QeepX, and the card's price rises by a fixed step on each trade. Cards are entertainment items: they are not shares, securities, investments or a promise of return; their value can fall to zero if the market stops or the feature is changed or withdrawn. Wash trading, self-dealing between accounts you control, or coordinated pumping is prohibited and reversible.

6. Lucky 777

Lucky 777 is a promotional game inside the app. Free daily spins award Jade; paid spin packs are bought with QP, and every prize is a virtual item or bonus QP. There is no cash prize, no cash-out and no way to convert a prize into money; it is not gambling and is not offered where such promotions are restricted. Odds and pool mechanics are shown in the app.

7. No transfers, sales or trading outside QeepX

You may not sell, buy, trade, gift or auction accounts, QP, Citrine, Jade, gifts, cards or any virtual item outside the Services, or advertise such deals. Doing so, or using virtual items to launder money or evade payment rules, leads to account closure, forfeiture of items and, where appropriate, a report to authorities. In-app QP transfers between members exist for resellers and friends and are logged; they are not a payment system.

8. Our rights

We may change prices, exchange rates, item features, availability and the rules of any game at any time, and may cancel, reverse or reclaim virtual items obtained through error, fraud, abuse or a reversed payment. Virtual items are not held in trust for you and no interest is paid on balances.

Creator & Partner Terms

These terms apply if you receive gifts, request payouts, or join a partner programme (host, agency, reseller, distributor). They are part of the Terms of Service.

1. Independent status

Creators and partners are independent users, not employees, agents, contractors or partners of VersaForge LLP. You decide when and what to stream, you bear your own costs and taxes, and you may not represent yourself as acting for QeepX.

2. Earning Citrine

• When a viewer sends you a gift paid with purchased QP, you are credited Citrine at the rate shown in the app. QeepX keeps a commission for providing the platform; the rate and any changes are shown in the app before they apply.
• Gifts paid with bonus QP credit you QP, not Citrine (see Virtual Items Policy).
• New Citrine is held for 7 days before it can be exchanged or paid out, so that reversed or fraudulent payments can be caught first.

3. Exchange and payout

• Any member may exchange Citrine back into QP in the app at the published rate.
• Verified creators may request a payout of released Citrine. Requirements: identity and payout verification (name, government ID, payout method, tax identifier where required), a minimum balance shown in the app, and an account in good standing. Payouts are processed weekly, on Fridays, to the verified payout method only, in the currency and by the methods we support in your country; provider and banking fees may be deducted.
• The payout rate depends on your 30-day cash-out volume tier and is shown on the wallet page. We may change rates, tiers, minimums and schedules with notice in the app.
• We may delay, withhold or cancel a payout while we investigate suspected fraud, chargebacks, self-gifting, collusion, sanctions or legal requirements, and may reclaim Citrine that came from reversed payments.
• You are responsible for all taxes on your earnings. Where the law requires us to withhold tax or report payments, we will.

4. Broadcasting rules

• You are responsible for everything that happens in your room, including guests on mic and on camera, music you play and links you share. Have the rights to any music or video you use.
• Rooms must follow the Community Guidelines at all times. Sexual content, begging for gifts with false stories, "gift for personal contact" offers, off-platform payment requests, and any deal that trades attention for money outside QeepX are prohibited.
• Room moderators you appoint act on your behalf; their actions are your responsibility.
• Private Live (one-to-one video) follows the same rules; it is not a private channel for prohibited content.

5. Agencies

An approved agency may recruit and support hosts and earns a commission on the gifts its hosts receive, at the rate shown in the agency portal. Agencies must not gift their own hosts to inflate rankings or commissions, must not hold hosts' payout details or accounts, and must treat hosts fairly; disputes between an agency and a host are between them, although we may end the relationship on the platform. Commission is paid in QP into the agency's wallet.

6. Resellers and distributors

• Distributors buy QP stock from VersaForge LLP at the distributor price and supply resellers; resellers sell QP to members at the retail price shown in the app. Prices and margins are published on the pricing page and may change with notice.
• Stock is bought with real money outside the app and is recorded by us before the QP is credited. QP stock is a licence to distribute, not a deposit; unsold stock is not refundable except at our discretion.
• Resellers and distributors must sell only at the published price, only through the in-app transfer, must never accept payment for anything other than QP, must not create or use member accounts on behalf of buyers, and must comply with anti-money-laundering rules including declining suspicious buyers and cooperating with our checks.
• Partner status can be revoked at any time for breach, inactivity or business reasons; undelivered commissions may be voided on breach.

7. Verification (KYC) and sanctions

Before the first payout and at any time afterwards we may require government ID, a selfie, proof of address, proof of ownership of the payout account and, for partners, business registration. One identity may verify only one account. We do not pay persons or countries subject to sanctions we must follow.

8. Blue tick

The blue tick shows that we have cross-verified a creator's or business's identity through connected accounts and, where applicable, a recurring QP fee. It is a verification mark, not an endorsement, and can be removed for breach or if the fee lapses.

Privacy Policy

VersaForge LLP (No. 70E, SK Tower, VG Panneer Das Town I, Reddiyarpatti, Tirunelveli 627007, Tamil Nadu, India) is the data controller for QeepX. This policy explains what we collect, why, who we share it with, how long we keep it and what your rights are. Contact for privacy questions: [email protected].

1. What we collect

2. Why we use it and the legal basis

3. Who we share it with

• Other users: your public profile, streams, posts, room activity, gifts and rankings are visible to others; direct messages are visible to the people in the conversation.
• Service providers acting on our instructions: hosting (Hetzner, Germany), real-time audio/video (LiveKit and TURN servers we operate), payment processors (Razorpay, Stripe, PayPal), Google for four separate things, each with its own narrow purpose: signing in, push notifications, verifying a phone number by SMS (Firebase), checking an uploaded photo for unsafe content before it is published (Cloud Vision), and translating a message or a chat line ONLY at the moment a person taps "See translation" on it (Cloud Translation). A message you never ask to translate is never sent to Google. Email delivery (Brevo), app stores. Each receives only what it needs.
• Payout and verification partners to verify identity and pay creators.
• Authorities when required by law, court order, or to protect someone's safety, including reporting child sexual abuse material to the relevant authorities.
• A successor if VersaForge LLP is merged, sold or reorganised, under the same protections.

We do not sell personal data and do not share it with data brokers.

4. International transfers

Our servers are in the European Union (Germany). Data may be processed in India, where VersaForge LLP is established, and in the countries where our providers operate, with contractual safeguards where the law requires them.

5. How long we keep it

• Account and profile: while the account exists and up to 30 days after deletion, so you can undo a deletion request.
• Transactions, payouts, tax and fraud records: as long as tax, anti-money-laundering and accounting laws require (typically 7 years).
• Identity documents: deleted 90 days after verification completes unless a law or an open investigation requires longer.
• Live streams are not stored; safety recordings, if any, are deleted within 30 days unless part of a report.
• Logs, sign-in and security events: 12 months.
• Messages and posts: until you delete them or the account is deleted; reported content may be kept while a case is open.

6. Your rights

Depending on your country you may have the right to access, correct, download, restrict, object to, or delete your personal data, to withdraw consent, and to complain to a data protection authority. You can change most data in Settings, export it by asking [email protected], and delete your account at qeepx.com/pages/account-deletion.php. We answer within 30 days. Where we need to keep data for legal reasons we tell you what and why.

7. Children

QeepX is for adults. We do not knowingly collect data from anyone under 18; if we learn that a child has an account we delete it and its data. See the Child Safety Policy.

8. Security

Data is encrypted in transit (TLS) and passwords are stored as one-way hashes. Staff access is limited, logged and protected with two-factor sign-in. Sign-ins are rate-limited and locked after repeated failures; you are notified when your account is used from a new device. Identity documents are stored outside the web root and are viewable only by verification staff. No system is perfectly secure; tell us at [email protected] immediately if you suspect a problem.

9. Cookies and similar technologies

See the Cookie Policy. The app uses a session cookie and local storage; we do not use third-party advertising cookies.

10. Changes

We will announce material changes in the app or by email before they apply. The date at the top shows the current version.

Cookie & Local Storage Policy

QeepX uses a small number of cookies and browser storage entries, all needed to run the app or to remember your choices. We do not use advertising or tracking cookies from other companies.

Your controls

You can clear cookies and storage in your browser or by clearing the app's data; you will be signed out. Blocking the session cookie makes sign-in impossible. Because we only use necessary and preference storage, no consent banner is shown; where your local law requires consent for preference storage, using those features is treated as your choice.

Refund & Cancellation Policy

1. QP purchases

• QP that has not been spent can be refunded on request within 14 days of purchase, minus payment-provider fees, to the original payment method. Write to [email protected] from your account email with the order number. Refunds are not available where the account is suspended, where we suspect abuse of refunds, or where refunding would facilitate money laundering.
• QP that has been spent on gifts, cards, VIP, spins, boosts or ads is not refundable, because the item has been delivered and, for gifts, the creator has been credited.
• Purchases through Google Play or the App Store are refunded by that store under its rules.

2. Gifts, VIP, cards, spins, ads

These are delivered instantly and are final. VIP memberships run to the end of their term and do not renew automatically. FrndZoo cards can be sold back into the market at the current price but not refunded. Ad budget already spent on impressions is not refundable; unspent budget of a rejected or cancelled campaign returns to your QP wallet.

3. Errors and reversed payments

If a technical error charged you without crediting QP, we credit it or refund within 7 days of confirming the error. If your payment is reversed or disputed with your bank, the QP and everything bought with it are reversed and the account is closed; tell us first at [email protected] and we will sort out genuine mistakes without a chargeback.

4. Creator payouts

A payout request can be cancelled until it is marked paid; the Citrine returns to your wallet. Paid payouts cannot be reversed by us.

5. Statutory rights

Nothing here limits rights that consumer law in your country gives you and that cannot be waived.

Community Guidelines

QeepX is for adults who want to talk, perform, play and meet people in a friendly place. These rules apply to rooms, video, chat, messages, posts, profiles, gifts and everything else. Breaking them leads to warnings, removed content, muted or restricted features, temporary bans or permanent closure, and forfeiture of virtual items where the Terms allow.

Zero tolerance

• Minors. No one under 18 may be on QeepX. Any sexualisation, grooming or exploitation of a minor, or any child sexual abuse material, results in permanent closure and a report to the authorities.
• Sexual content. No nudity, sexual acts, sexual solicitation, pornography links, "private show" offers or sexual services, in public or private rooms, video calls, messages or profiles.
• Violence and terrorism. No threats, incitement, glorification of violence, terrorist or extremist content.
• Fraud and scams. No investment schemes, fake giveaways, phishing, impersonation, romance scams or off-platform payment requests.

Respect people

• No harassment, bullying, stalking, doxing, revenge content or targeting someone with repeated unwanted contact.
• No hate speech: attacks or slurs based on race, ethnicity, caste, religion, nationality, disability, sex, sexual orientation, gender identity, age or serious illness.
• No content that encourages self-harm, suicide or eating disorders; if you see someone in danger, report it and we will act.
• Do not record or share other people's rooms, calls or messages without consent.

Keep it honest

• One real account per person. No bots, emulators, macros, purchased engagement or coordinated gifting rings.
• No wash trading of FrndZoo cards, self-gifting between your own accounts, or any scheme to turn bonus items into payouts.
• No begging with false stories, no "gift to get my number", no selling of contact details or off-platform services.
• No spam, mass DMs, link dumping, or promoting other apps, adult sites or unrelated products in rooms and profiles.

Respect the law and rights

• Play only music and video you have rights to; copyright complaints are handled under the Copyright Policy.
• No drugs, weapons, counterfeit goods, gambling for money, or anything illegal where you or your audience are.
• No dangerous misinformation about health, safety or elections.

Hosts and moderators

Hosts are responsible for their room, including guests on mic. Use mute, remove and block tools; report what you cannot handle. Room moderators must apply these rules fairly and may lose their role for abuse.

Reporting and appeals

Use the report button on any room, profile, post or message. Reports are confidential and reviewed by trained staff. If you believe a decision about your account was wrong, appeal within six months at [email protected]; a different reviewer will look at it.

Copyright & Trademark Policy

We respect intellectual property and expect users to do the same. We respond to notices under the DMCA, the Indian Copyright Act and similar laws worldwide.

Reporting an infringement

Send a notice to [email protected] with the subject "Copyright notice" containing: your name, address and email; a description of the work you say is infringed and proof you own it or act for the owner; where the infringing content is on QeepX (link, room ID, username, time); a statement that you believe in good faith the use is not authorised; a statement under penalty of perjury that the notice is accurate; and your signature. We remove or disable the content promptly and notify the user.

Counter-notice

If your content was removed and you believe that was a mistake, send a counter-notice with your details, the removed content, a statement under penalty of perjury that it was removed by mistake or misidentification, and your consent to the jurisdiction described in the Terms. We may restore the content 10 to 14 business days later unless the complainant tells us they have filed a court action.

Repeat infringers

Accounts that receive repeated valid notices are permanently closed. Playing recorded music or video in a room without rights counts.

Trademarks

QeepX, the Q mark and the names of in-app features are marks of VersaForge LLP. Do not use them, or usernames that imitate them, without permission. Trademark complaints go to the same address.

Child Safety Policy

QeepX is an 18+ service. We take every step we reasonably can to keep children off the platform and to protect them if they appear in content.

• Age is declared at sign-up, checked against identity documents for payouts and partner programmes, and enforced by moderators who review live rooms and reports; any account that appears to belong to a minor is suspended and asked for proof of age.
• We have zero tolerance for child sexual abuse material, sexualisation of minors, grooming, or contact between adults and minors for sexual purposes. Such content is removed immediately, the account is permanently closed, evidence is preserved, and the case is reported to the relevant authorities (including NCMEC and local police) as the law requires.
• Hosts must not allow minors on mic or on camera, even a relative in the background for extended periods; rooms are ended and hosts sanctioned.
• Anyone can report a concern about a child in-app or by email to [email protected] with "Child safety" in the subject; these reports are reviewed first, around the clock.
• We train moderation staff on child-safety standards and review this policy at least yearly.

If you are a parent or guardian and believe your child has an account, contact [email protected] and we will remove it and its data.

Contact

VersaForge LLP
No. 70E, SK Tower, VG Panneer Das Town I, Reddiyarpatti, Tirunelveli 627007, Tamil Nadu, India
Email: [email protected]

Grievance and data protection contact: the Grievance Officer of VersaForge LLP at the email above; we acknowledge within 48 hours and resolve within 30 days.
Copyright notices: same address with subject "Copyright notice".
Law enforcement: same address with subject "Legal request", from an official domain.

Account help, safety reporting and payment questions: QeepX Support Center. To delete your account and data: account deletion.